Standing water and soaked carpet in Smyrna homes

Water Extraction and Drying in Smyrna, GA

Getting water out of a Smyrna house begins with whatever is standing on the floor, then turns to the damp that hides in pad, baseboard and drywall. Carpet that squelches underfoot is the usual sign. Is yours still wet after the mopping? Call (678) 679-5538 and name the rooms.

Call (678) 679-5538 Read the steps

Checked 1 Nov 2026

Get out and get help if

Standing water near outlets, cords or the electrical panel means the room is off limits. A spark, a buzz or a burnt smell is the cue to get outside and phone 911 or Georgia Power.
Smell gas? Leave without touching a switch, and phone either 911 or the Atlanta Gas Light emergency number, 877.427.4321, once you are in the yard.
Water that is gray or brown, or that came up out of a drain, could be sewage. Keep children and pets back, touch none of it, and for Smyrna's sewer line phone (770) 431-2850.
A ceiling above the wet floor that bulges or drips can drop: stay off the floor beneath it, and if it comes down phone 911.

Cobb County notes

On its utility FAQ, Smyrna says the city's repair work stops at each customer's meter. Phone (770) 431-2850 about a leak or main break; the line for nights, weekends and holidays is (770) 434-6666.

EPA's flood cleanup page uses a moisture meter to judge dryness, and a material reading 15 percent or lower is ready to be refinished. The page says drying usually runs several days to weeks.

CDC's re-entry page suggests fans and a dehumidifier, with the fans placed in a window or doorway, angled to blow outward.

What the wand and the hose are doing

Soaked dining room carpet being worked over with an extraction wand

In the photo a technician draws an extraction wand across soaked carpet while a portable extractor beside him pulls the water through a clear hose into its tank. The dining table is pushed back so the wand can reach every strip of floor. This step takes off the surface water. Pad under the carpet and the bottom of the wall can still hold water, which is why moisture readings come next.

Gather these first

Gather these from a dry spot before the call. Nothing here asks you to step into water, lift an appliance or open a wall.

Standing in a dry doorway, work out how far the water has spread and count the rooms it reached.
Photograph the water, the wet furniture and the likely source before anything moves. Add a short video of each room.
Note the color and the smell. Clear water, brown water and a sour smell are three different situations, so write down which one you see.
Note the time you first saw water, your guess at the cause and what got soaked.

Layers between the carpet and the slab

A carpeted floor is a stack. Carpet sits on top, foam pad under it, and under the pad the subfloor of plywood or boards. Tack strips along the walls hold the carpet down, and baseboard and the lowest strip of drywall meet the floor.

Pad and drywall take up water like a sponge. EPA's flood cleanup page puts soaked, absorbent items that cannot be cleaned and dried in the trash pile.

Ask whoever comes to the door

Which rooms will be measured, and how will the readings be written down?
Which wet items can be dried, and which are headed for the trash?
Where will the fans and the dehumidifier sit, and who looks at the readings again?
What happens if a wall still reads wet after the first round?
Which part of the job belongs to a plumber or an electrician instead?

Three habits that keep a floor wet

Running the HVAC to dry the house: EPA's flood guidance says to leave off any part of the system that flood water touched.
Waiting for the carpet to dry on its own: Per EPA's flood page, wood, drywall, carpet and furniture left wet beyond 24 hours can grow mold.
Painting over a damp wall: EPA's flood page says not to put paint or sealants on surfaces that were wet.

Before walls or floors come out

Water damage is not named on Smyrna's Building Division permit page, though that page lists interior demolition and jobs with two or more trades. Phone (678) 631-5387 and describe the work first. All three towns' offices are set out under rules for all three towns.

Often travels with

Standing water: Clean water on a floor and a sewer backup

Sewage backups

Sewage backup cleanup in Smyrna covers dark, foul water that surfaced at a floor drain, tub or toilet, along with every floor and wall it reached. Keep out of the room while the pipe question gets sorted. Did the backup stop? Call (678) 679-5538 and list which drains were involved.

See the paired job: Sewage backups